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Frequently Asked Questions


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Frequently Asked Questions


 

Frequently Asked Questions

 

DO YOU ACCOMMODATE SPECIFIC DIETS OR ALLERGIES?

You can find all nutritional information on our website. All our meals are vegan, most of them are gluten free, as well as free from nuts. If you have specific dietary restrictions, please make a note of it in your order. Our chefs will be notified before preparing your order. Although nuts are not included in TYME meals, please be wary as there may be traces. If you would like more info please send us an email to info@tymefood.com

Why is it Fast Food? Isn’t fast food bad for you?

We have taken aspects of the traditional fast food industry such as taste, convenience and affordability but we’ve also made sure to include high nutritional value in each meal.

Will this fill me up?

Absolutely. Each jar is a full meal, filled with a balance of good fiber, protein, fat and carbohydrates that gives you what you need to get through the day.

Why is there no animal protein?

Most of us love meat, but eating too much of it is harmful for us and the planet. Plant based food is the future. But let’s be honest, most “healthy, natural, vegan” food can taste a little too…raw. TYME is changing the game. We make plant based meals and juices without sacrificing taste.

Can I get my protein from plants?

Our meals include an average of 1/3 of the daily recommended protein intake. Each meal is based on a combination of grains, legumes and vegetables, which enables us to ensure a complete protein in each of our meals.

How do you prepare your food?

We get deliveries from our partner farms every day. Our chefs prepare all our meals in our kitchen in Brooklyn, NY the same day you buy it.

Where do you source ingredients?

We source the highest quality ingredients available directly from sustainable producers. We change our menu frequently because we are committed to seasonal cooking – and it's good to switch things up every now and then.

Is there a delivery fee?

Delivery fee is $3 per order.

Why do you serve in jars?

It’s hard to eat well on the move. The jar makes it easy to eat real food wherever you are. If you have lunch left over, you can reseal the jar and save the food for later. Plus, we are big believers in transparency so we always want to be honest about what’s in your food and what it does to you.

Why do you use plastic?

We are working hard to remove the use of plastic from our packaging. Until we have a solution, we have chosen to use a durable plastic for multiple uses. To keep it out of the waste stream, we have created a returnable container program where we incentivize our customers who return the jar to us, so we can reuse it.

What should I do with the packaging when I am done?

Simply return your empty containers to any of our locations and you’ll get $1 off your next jar. We also compost the biodegradable forks and left over food, so pack them in the jar too. Our jars can also have more than one life. What will you do with yours? We want to see your creations. Just tag photos of them with #jarlife

Can you microwave the jar?

No, the TYME jar is not supposed to be microwaved. The food is developed to be eaten room temperature or slightly colder. If you want to heat it up we recommend to put the food on a plate before microwaving it.

When do you deliver?

Between 11AM – 5PM.

Where do you deliver?

You can check out our delivery area here.

Why does TYME exist?

We’re here to improve the way people eat, because a better world starts with the food choices we make every day.
The time to set a new standard for fast food is now.

Can't find the answer to your question?

Please reach out to our team at info@tymefood.com. We will get back to you quickly.